Privacy Policy & Cookies
Effective Date: December 15, 2023
SCOPE
This is the Privacy Policy of SCP Auctions, Inc. From its beginnings in 1979, SCP Auctions has built its business on the trust of its customers, clients and visitors. We endeavor to understand their interests in sports cards and memorabilia, and at the same time, protect their privacy. SCP Auctions publishes this Privacy Policy to let you know how we collect, use, and disclose your personal information in the course of operating our business. It also describes your rights in relation to this information. This Privacy Policy applies to any SCP Auctions service, event, website, mobile application or other digital or non-digital service, and any hard copy (paper) form which provides a link to or refers to this Privacy Policy.
If you register with or transact on any of our apps or other group websites the relevant privacy policy will be linked to on such sites.
For those who reside in the United Kingdom, Switzerland or the European Economic Area, please see the end of this Policy for additional information regarding our practices. For California and Virginia residents, please see the section titled “Additional Information for California and Virginia Residents”.
If you reside in mainland China or transact or consign there or use any of our Chinese apps, website or digital properties, please see the section below titled “Additional Information for China Customers” for additional information that applies to you.
INFORMATION SCP AUCTIONS COLLECTS ABOUT YOU
Personal information is information, or a combination of pieces of information, that could reasonably allow you to be identified. As described in more detail below, we collect personal information about you from a variety of sources, including information we collect from you directly, information we collect about you from other sources, and information we collect automatically from you.
Information We Collect Directly From You
We collect information that you submit to us over the telephone, by email or online or provide to us on forms available on third party websites. The types of information that we collect directly from you include: personal details (e.g., name, date of birth, alias and/or avatar alias), contact details (e.g., phone number, email address, postal address), transaction information (e.g., bidding or purchase records, shipping details, information about items you purchase or wish to sell or consign), details about your collection, financial information (e.g., tokenized payment information in connection with your purchases, wire instructions, bank account or bank transfer details, digital wallet details and address), username and password, user ID, unique device ID, information on forms required for certain transactions (e.g social security number), insurance details, and identification information (e.g. photo ID and proof of address).
We rely on the information you provide to us or that we collect or observe about your individual interactions with us, for example, if you sell or consign property, participate in one of our auctions or sales, become a client, register or bid online.
Information We Collect From Other Sources
We may collect information about you from external sources, including social media sites and data supplementation services. The types of information we collect about you from other sources include your public profile information, organizational affiliations, results of verification checks, nature of your connection to an organization, your source of wealth. We may also generate information such as appraisals, profiles, and a history of our relationships with you based on the information you have provided or that we have obtained from other sources, as permitted under applicable law.
Information We Collect Automatically
We use CCTV at our office for the protection of our staff, our visitors and the property we sell.
We may use common data collection technologies as you visit our websites or apps or interact with our emails.
HOW SCP AUCTIONS USES INFORMATION ABOUT YOU
SCP Auctions uses data about you for the following purposes, as permitted by applicable law:
– To provide you with the requested services. For example, bidding, selling, valuation, storage, shipping, loans and loan referral, restoration and expert advice.
– To manage and assure the integrity of our auctions.
– To on-board you as a client, verify your identity and sources of wealth and to satisfy your client obligations, to enter into and fulfill contracts with you, to fulfill your orders and purchases, facilitate sales or consignments, provide the publications, catalogs, and information you request, to manage your account, enquiries and requests and your relationship with us.
– To identify products, services, and offers you may be interested in based on your transactions and interactions with us, including but not limited to consignments, bidding histories, and payment histories.
– To send you information about upcoming auctions, events, types of property and content that you may be interested in.
– To improve and personalize based on your inferred interests from our website and services.
– To expand our online audiences.
– To provide, maintain, and protect our digital offerings.
– To monitor the performance of our websites, apps and digital properties and improve your user experience.
– To satisfy legal obligations and compliance requirements under laws and regulations applicable to SCP Auctions, Inc. For example, know your client, check and verify your identity and to protect against the risk of fraud.
– To create and maintain records of sports cards and memorabilia to assist us (and in the case of our public records including our online lot pages and online and printed catalogues to assist the public) with checks on authenticity, provenance, title and object value and to prevent fraud, theft or other unlawful activities.
– To protect and defend our rights and property, you, or third parties.
– To keep you, our staff and property on our premises secure.
– To comply with legal obligations and regulations to which SCP Auctions, Inc is subject and cooperate with regulators, other appropriate agencies or authorities and law enforcement bodies, both within your jurisdiction and internationally.
– For other purposes that we tell you about specifically when you register or provide data about yourself to us.
HOW SCP AUCTIONS DISCLOSES INFORMATION ABOUT YOU
SCP Auctions may disclose personal information to other companies or entities as follows:
– To business partners and vendors that work on our behalf to provide services such as property shipments, mailings, customer account and technology support, secure payment processing, and experts who help us authenticate or value your property.
– To meet certain legal compliance requirements, for example under anti-money laundering laws or customs laws and regulations.
YOUR CHOICES
You have a choice about and control over:
– Receiving marketing messages from us. We may contact you by email. You may stop email marketing by using the “opt out,” or “unsubscribe” mechanism at the bottom of our email marketing messages. In most cases, we will give you a choice about stopping just one kind of email or opting out of all email marketing from us.
– Whether cookies can be set or read on your browser. You can learn more about controlling cookies placed on your device as you visit our sites in our Cookie Policy.
– Whether your account is up to date. You may review and edit the personal information that is stored in your user account on our website (e.g., your passwords and other contact information) by visiting the “Profile” area of your account on our website or by contacting SCP Auctions via the email address at the end of this Policy. We will endeavor to respond to your request as soon as practicable. Before we are able to provide you with any information, correct any inaccuracies, or delete any information, however, we may ask you to verify your identity and to provide other details to help us to respond to your request.
INFORMATION SECURITY AND STORAGE
We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Please be aware, though, that no security measures are perfect or impenetrable. You remain responsible for protecting your username and password and for the security of information you transmit to us over the Internet.
We will keep your personal information as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:
- Maintain business records for analysis and/or audit purposes.
- Comply with record retention requirements under the law or other relevant legal or regulatory requirements.
- Defend or bring any existing or potential legal claims.
- Deal with any complaints regarding the services.
- Preserve historical records of transactions and property.
- We will delete your personal information when it is no longer required for these purposes.
CHILDREN’S DATA
Our websites are directed to adults. We do not accept children as clients or knowingly collect data about them.
Your Rights
You may ask us if you have questions about the data we hold on you. Under certain circumstances, subject to local law requirements, you may have rights under data protection laws applicable to your personal data. These may include a right to a copy of your personal information, to correct it, erase it, restrict our use of it, or to transfer it to other organizations at your request subject to local law. You may also have rights to object to some processing and, where we have asked for your consent to process your data, to withdraw this consent. Please contact us at info@scpauctions.com if you wish to exercise any of the rights that apply to you and your personal data.
For residents of:
· California or Virginia please see the section below titled “Additional Information for California and Virginia Residents”
· EU, UK and Switzerland please see the section below titled “Additional Information for EEA, UK and Switzerland Customers”; and
· China please see the section below titled “Additional Information for China Customers”,
for more information about your privacy rights.
HOW TO CONTACT US
For questions about this Privacy Policy please email us at info@scpauctions.com or contact:
SCP Auctions
32451 Golden Lantern
Ste. 308
Laguna Niguel, CA 92677
ADDITIONAL INFORMATION FOR CALIFORNIA AND VIRGINIA RESIDENTS
We may collect the following categories of personal information from and about you:
· Identifiers: Such as your name, email address, phone number, IP address, and client number.
· Transactions: Such as bidding and purchase records, items considered for purchase or bidding, items offered for consignment, shipping details, and events attended.
· Payment information: Such as tokenized payment information or wire instructions.
· Location information: Such as the addresses you provide or your general location as inferred from your IP address or other network information.
· Inferences: Such as our assessment of the types of sports cards and memorabilia in which you may have an interest.
We collect information that may be considered sensitive under applicable laws, such as login credentials for your SCP Auctions account. We process such information only for those purposes expressly permitted under California law.
We collect and disclose all such information for the following business purposes:
· To fulfill your orders and purchases, facilitate consignments, provide the services, publications, catalogs, and information you request, and manage your account, enquiries and requests and to manage your relationship with us.
· To send you information about upcoming events and content that you may be interested in. However, we do not use or disclose payment information for such purposes.
· To improve and personalize our website and services based on your inferred interests.
· To obtain services such as item shipments, mailings, customer account and technology support, secure payment processing, fraud prevention, digital marketing management, and data storage.
· To expand our online audiences.
· To check and verify your identity and to protect against the risk of fraud and to detect money laundering or other financial crime.
· To protect and defend our rights and property, you, or third parties.
· For legal and compliance purposes.
· To cooperate with law enforcement or other reasonable requests for information.
· For other purposes that we inform you about specifically when you register or provide data about yourself to us.
We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:
– Maintain business records for analysis and/or audit purposes.
– Comply with record retention requirements under the law or other relevant legal or regulatory requirements.
– Defend or bring any existing or potential legal claims.
– Deal with any complaints regarding the services.
– Preserve historical records of transactions and property.
Residents of California and Virginia have the following rights:
· Right to know. You may request that we provide you with information about the categories of your personal information that we collect, the specific pieces of personal information that we hold about you, the categories of sources from which we collected the information, and our reasons for collecting the information.
· Right to deletion. You may ask us to delete your personal information, subject to certain exceptions.
· Right to opt out of profiling. You may have the right to opt out of profiling that supports decisions that have legal or similarly significant effects. We do not engage in such profiling
· Right to appeal. You may have the right to appeal a decision we make regarding your rights request.
If you would like to exercise any of the above rights, please submit your request at info@scpauctions.com.
Please note that we may request specific information from you in order to verify your identity, and there may be circumstances where we will not be able to honor your request. For example, if you request deletion, we may need to retain certain personal information to comply with our legal obligations or other permitted purposes. We will only use personal information provided in a verifiable consumer request to verify your identity or authority to make the request. If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written permission stating that the agent is authorized to make the request on your behalf. We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your permission to submit the request on your behalf.
ADDITIONAL INFORMATION FOR EEA, UK, AND SWITZERLAND CUSTOMERS & VISITORS TO SCP AUCTIONS SITES AND APPS
Who is responsible for your data?
If you visit scpauctions.com or use the SCP Auctions Inc app, then the data controller will be SCP Auctions, and this Policy contains our contact details.
What is the legal basis on which SCP Auctions relies to process your data?
On some occasions, SCP Auctions processes your data with your consent
On other occasions, SCP Auctions processes your data when we need to do this to fulfill a contract with you (e.g., for billing purposes) or where we are required to do this by law (e.g., where we have to fulfill anti-money laundering requirements). If it is mandatory for you to provide data for these purposes, we will make this clear at the time and will also explain what will happen if you do not provide the data (e.g., that we will not be able to process a bid at auction).
SCP Auctions also processes your data when it is our legitimate interests to do this and when these interests are not overridden by your data protection rights. For example, SCP Auctions has a legitimate interest in ensuring the security and integrity of our auctions, in learning about the interests and preferences of our current and prospective clients, in developing new business opportunities, in maintaining accurate business and provenance records, and in ensuring that our websites and apps operate effectively. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.
Automatic Decision-Making
The way we analyze personal information for advertising and marketing purposes and for client development, risk assessment, or fraud prevention may involve profiling, which means that we may process your personal information using software that is able to evaluate your personal aspects and predict risks or outcomes. For example, we may use the information we collect (e.g., bidding and purchase information, browsing history, and consignment history) to infer your interests. And we may use those inferences to support automated decisions about the content, recommendations, and offers we present to you on our digital properties.
Your rights
You may ask SCP Auctions for a copy of your personal information, to correct it, erase it, restrict our use of it, or to transfer it to other organizations at your request subject to local law. You also have rights to object to some processing and, where we have asked for your consent to process your data, to withdraw this consent. In particular, you have rights to object to direct marketing at any time.
Where we process your data because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data.
If you would like to discuss or exercise such rights, please contact us at the details below. We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate. We will contact you if we need additional information from you in order to honor your requests.
We hope that we can satisfy queries you may have about the way we process your data. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. However, if you have unresolved concerns and believe that we have not been able to assist with your complaint or concern, you also have the right to complain to data protection authorities.
For questions about this Privacy Policy please email us at info@scpauctions.com or contact:
SCP Auctions
32451 Golden Lantern
Ste. 308
Laguna Niguel, CA 92677
ADDITIONAL INFORMATION FOR CHINA CUSTOMERS
There may be some circumstances where we will seek further consents from you. For example, if we change the purposes or legal basis for processing your personal information, how we process your personal information, recipients of your personal information, the types of personal information we process or when we process sensitive personal information. Please indicate your consent when prompted. Please note that if you do not provide your consent, we may not be able to provide some or all of our services to you.
In circumstances where your personal information is shared between and used by members of the Sotheby’s group which are based outside China, each such member will process your personal information in accordance with the Privacy Policy. Where we ask for your separate consent for certain sharing and transfers, please indicate your consent when prompted. Please note that if you do not provide your consent, we may not be able to provide some or all of our services to you.
Your Rights
You may ask SCP Auctions for a copy of your personal information, to correct it, erase it, restrict our use of it, or to transfer it to other organizations at your request, subject to local law. You also have rights to object to some processing and, where we have asked for your consent to process your data, to withdraw this consent. In particular, you have rights to object to direct marketing at any time. Please note that if you withdraw your consent to processing your information, we may not be able to provide some or all of our services to you. We will advise you if a service is no longer available to you. You may also not be able to use all of the functionality that is available on our digital properties, websites or apps.
If you would like to discuss or exercise such rights, please contact us at info@scpauctions.com. We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate. We will contact you if we need additional information from you in order to honor your requests.
To exercise your rights in respect of your personal information, please contact us through the details set out in the “How to Contact Us” section above.
CHANGES TO THIS POLICY
You may request a copy of this Policy from us using the contact details set out above. We may modify or update this Policy from time to time. If we change this Policy, we will notify you of the changes by updating this Policy on our website. Where changes to this Policy notice will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise your rights.
